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Standard delivery to UK addresses are made within 5 working days from point of order.
Specific day delivery to UK addresses are made between Tuesday and Friday, subject to availability, 48 hours notice is required.
Please note that if you order a number of items for delivery to the same address, they may be despatched separately and we cannot guarantee delivery on the same day unless specific day delivery is selected. However we are unable to guarantee delivery will be made by the one courier visit.
We make every effort to despatch items on time. If we are unable to deliver the items within your chosen arrival period, we will aim to contact you to discuss your options and despatch as soon as possible.
If the items are not delivered within the time period shown in the Confirmation Email, please contact our Customer Services Department..
Delivery occurs when the items are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Should you specify at point of order that goods are to be left with a neighbour - this is done at your own risk. All goods must be signed for upon delivery.
We accept returns only if goods are faulty or damaged and reported to us within 24 hours of receipt.. All returns must be received in the same condition and packaging we sent them. Postage charges will not be refunded on unwanted items.